Shipping, Returns & Price Matching Policy
Shipping to Canada & USA.
Worldwide shipping is available for countries outside of North America.
Contact us to learn how to prepare your space for the feature, what options are available, what is needed during the framing stage, what size will best suit the area, or to schedule an on-site estimate. We will provide several options to make the process as simple and convenient as possible.
If unopened and unused, WaterfallNow may buy it back 100% of what you paid. If opened, we may issue a 15% restocking fee to have the unit packed, delivered back, and sold at a discounted price.
Price Match Guarantee
We strive to offer the best prices. Our clients are able to buy luxury fountains at great prices. If you find another price online we'll match or beat it and offer you an additional discount.
Not all of our products are listed online. Due to our volume buyer relationships, we can offer our customers great deals at wholesale pricing.
1 year limited warranty on premade fountains.
20 year warranty on artificial rocks from natural causes.
Questions and inquiries:
+1 888-832-2242 Ext. 1 - email@example.com