Yes, we provide consultations and can work closely with your team throughout all stages to streamline the process and ensure the water feature is correctly installed and will last for many decades to come.
We can work with existing designers on the project to compliment the overall scope of the design while utilizing our vast knowledge of custom water features to prepare feasible shop drawings for the rough-ins and installations that are understandable to trades. The majority of design+build projects by WaterfallNow are carried out by the owner directly. Steps must be carefully followed in order to ensure that the design will be feasible while taking into consideration many factors such as splashing, acoustics, exposure to air/particles, lighting, drainage, maintenance requirements, flow rate adjustment, even water distribution, maintaining adequate water pressure to achieve a desired result, ideal equipment and materials for components, and much more. We can work with your budget to maximize the effectiveness of the overall concept while avoiding unnecessary costs and wasted time. Much of our time in the early years of construction was spent fixing or replacing features made by others that did not function from the beginning due to poor designing, little to no thought towards long-term waterproofing, lack of engineering and testing prior to installation and more. The lack of reliable suppliers was a large driving factor in the more recent focus towards becoming a largescale provider of water features for architects, builders, developers, interior designers, business owners, and homeowners in general.
Custom waterfalls come in a variety of designs and styles. The options are unlimited which can cause confusion when it comes to correctly pricing the units. We generally stick to quoting projects based on a square footage cost which includes the costs for designing, engineering, drawings, consultations, maintenance, fabrication, shop testing, components such as pumps/filtration, etc and warranties. Prices vary from $200-$500sqft based on our production schedule and how busy we are. Customers that are able to preorder months in advance can save 50% or more. Due to our low overhead and experience we are also able to beat any competitors quote and lead times.
Standard 15-20A duplex GFCI (outlets found in most washrooms and exterior areas with test/reset) for shock prevention/safety. For features over 300sqft we may call for additional power depending on the design and how many lights will be utilized. Good lighting makes water features truly spectacular whereas the lack of lighting whether artificial or natural may cause the feature to look like it isn't even running. We provide consultations and guidance for lighting which can be built-in or roughed into the building separately.
We understand that for certain applications more or less noise may be desirable either to create white noise to drown out the sounds of traffic or to have minimal sound e.g. for movie/film sets. This is something we go over in the consultation and planning phase when selecting the appropriate materials. The style of waterfall weir/manifold/nozzle, angle of the panel, distance from the bottom of the panel to the top of the water surface, depth/height of the basin, surface material, flow rate/volume, height of the panel or spray, rock tray or cover, and foam sponges all play a role in how much sound is produced. These sounds can be automatically adjusted with the use of a timer and smart control for different times of the day.
We provide the roughins and installations for projects ourselves to ensure that they are done properly and covered under warranty.
We do not provide recommendations for sub trades or companies at this time to avoid improper installation or voided warranties.
We receive calls every week from people that regret their decision to work with companies that do not specialize in custom water features due to a lack of direction, experience, training, and/or resources.
We utilize a prefab/modular system for creating water features that minimizes the time it takes to complete and installation with a small crew. We can invite you to visit our workshop to see the feature in action during the testing stage while following safety protocols (limit 1 person at a time)
Also, due to the COVID-19 pandemic and busy production/installation schedule we are currently only providing inhouse installation within British Columbia, Canada. We can provide guidance/training for installations outside of BC such as in other provinces, USA, or international for your own trades but we do not recommend other companies to avoid improper installation and damage resulting from a lack of experience, knowledge, guidance, or resources to complete the job. For parts made by us and installed by others we quote a price to make the units easier to assemble onsite along with training and guidance for the installation crew.
To get started we would like to review the scope of the project and any drawings, floor plans, or elevations of the room and adjacent rooms/walls along with entry points into the room. To speed up the process please include links, sketches, or attachments of example features that you have in mind and the height, width, depth. Also include the material preference for the surface. If you are unsure of what option to use we can suggest one that works with the room decor and budget. Our minimum cost depends on the time of the year and how busy we are so it is best to drop us a line. We can determine whether or not your project is right for us within a few minutes in order for you to determine whether or not to proceed with the project. Water features typically cost much more than more traditional (non-water feature) feature wall design application but the WOW factor is unmatched. Most people will compliment and remember the water feature as well as appreciate the time, planning, work and effort that goes into creating them. The first project is usually the hardest but once you get going it is much simpler to do the next one as you will now understand our process.
Waterlines are not required though adding them will typically require a plumbing permit. The same water gets recycled via recirculating pumps which are housed in the lower reservoir or externally in a separate mechanical room or small housing. We use low noise energy efficient pumps. The pump housing and filtration are designed and engineered with costs, sounds, and feasibility in mind. Sometimes we will advise prospects not to have a water feature in a certain spot or help to select a more suitable area. If a prospect is set on having a specific feature in a certain area that is not feasible in terms of designs we will decline the project. We have often seen the results of rushed or unplanned water feature construction by others resulting in a waste of invested time and effort.
We provide a lifetime warranty on parts we install ourselves. If the feature is installed by others or improperly maintained then the warranty may be voided. However, we have not had such issues in the past as our components are well designed and simple to maintain. We discuss these things in great detail by phone and email with our clients so that you are aware of proper reasonable upkeep including what to add or not add to the water, how and what parts to clean, how often to perform maintenance, and so on. We provide a regular maintenance and cleaning schedule for many of our clients on commercial and residential projects with a fixed cost. This typically involves a water changeout, scrub/disinfect, maintenance or repairs (such as replacing lights or waterproofing of commercial exterior concrete fountains/water features, cleaning, salvaging, or replacing parts past expiration, water treatment for optimal pH balance, flow adjustment, and more. This is also carried out by the owner based on the scheduled availability and reduces the need for the owner to explain what they need done or risking permanent damage to the water feature and essential components.